Delete Puzzle Hub Player Data

App: Puzzle Hub (com.rkfreelantask.puzzlehub)
Developer: RK FreelanTask

Puzzle Hub uses a Firebase anonymous player identity for cloud backup. No name, email address or phone number is required to create this identity.

Delete directly in the app

Open Puzzle Hub.
Open Settings.
Go to the Privacy section.
Select Delete Player Data.
Review the warning and choose Delete permanently.

Internet access is required. Puzzle Hub deletes the current player's known Firestore cloud documents and anonymous Firebase Auth identity before clearing local game data.

What is deleted

coin balance and gameplay statistics
Arrow Escape level progress, stars and best moves
Daily Challenge completion/streak/reward state
achievement progress
owned/selected themes and board backgrounds
local sound, vibration, reminder and tutorial preferences
the current Puzzle Hub Firestore cloud-backup documents
the current anonymous Firebase Authentication identity

Google advertising/Crashlytics data handled independently by Google is subject to the applicable Google service retention/privacy controls.

Request deletion outside the app

If you cannot complete deletion in the app, you may request help by email. Use the same support email published on Puzzle Hub's Google Play listing and use the subject Puzzle Hub data deletion request.

Email Puzzle Hub support

Privacy policy

See the Puzzle Hub Privacy Policy for the complete description of data practices.